Privacy Policy

01 Introduction

Welcome to XEN10 Property. This Privacy Policy explains how we may collect, use, store and protect information when you visit or interact with com.xen10x.com, submit an enquiry, request property information, contact us or use our related services.

By using our website or voluntarily submitting information, you acknowledge this Privacy Policy and agree to the practices described here.

02 Information We May Collect

Depending on how you interact with XEN10 Property, we may receive information such as:

• Name and contact details such as mobile number or email address.
• Property requirements, preferred locations and budget information.
• Information submitted through enquiry, contact or registration forms.
• Communication details when you contact us through WhatsApp, phone, email or other channels.
• Information voluntarily provided by brokers, channel partners, developers or property partners.
• Basic technical information such as browser, device, IP address and website interaction data.

03 How We Use Your Information

Information may be used for legitimate business and service purposes, including:

• Responding to your property enquiries and requests.
• Understanding your property requirements.
• Matching enquiries with potentially relevant properties or partners.
• Communicating regarding property details, site visits and enquiries.
• Following up on requests you have submitted.
• Improving our website, user experience and services.
• Preventing misuse, spam, fraud or unauthorized activity.
• Maintaining business, operational and communication records where appropriate.

We do not intend to use your information for purposes unrelated to the interaction or service without an appropriate basis or notice where required.

04 Property Enquiries & Partner Communication

XEN10 Property operates as a property marketing and buyer-generation support business. When you submit a property enquiry, your information may be used to understand your requirement and facilitate communication regarding a relevant property or property partner.

Where appropriate, information necessary for handling an enquiry may be shared with a relevant broker, channel partner, developer or builder connected with that property enquiry.

05 When Information May Be Shared

We may share relevant information only where reasonably necessary for business operations or the service requested, including with:

• Relevant property brokers or channel partners.
• Developers or builders connected with an enquiry.
• Technology, hosting, analytics or communication service providers.
• Professional advisers or service providers where reasonably necessary.
• Government, regulatory or legal authorities where disclosure is required by applicable law.

We do not represent that every third-party service provider operates our systems directly. Third-party platforms may have their own privacy policies and terms.

06 WhatsApp & Direct Communication

If you choose to contact XEN10 Property through WhatsApp, phone, email or another communication channel, the information you provide may be used to respond to your enquiry and continue the requested conversation.

WhatsApp and other third-party communication services are governed by their own terms and privacy practices. Please review those services' policies before using them.

07 Cookies & Website Technologies

Our website may use cookies, analytics tools or similar technologies to support website functionality, understand visitor activity, improve performance and provide a better user experience.

You may be able to manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

08 Data Security

We take reasonable measures to protect information against unauthorized access, misuse, alteration or disclosure.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, information submitted online is provided with an understanding of these inherent risks.

09 Data Retention

We may retain information for as long as reasonably necessary for the purpose for which it was collected, business operations, record keeping, dispute resolution, legal obligations or other legitimate purposes.

The retention period may vary depending on the nature of the information and the reason for retaining it.

10 Your Choices & Rights

Depending on applicable law, you may have rights or choices relating to your personal information, which may include:

• Requesting access to certain information we hold about you.
• Requesting correction of inaccurate information.
• Requesting deletion or withdrawal of information where legally applicable.
• Choosing whether to continue certain marketing communications.
• Asking questions about how your information is being used.

To make a privacy-related request, please contact us using the details provided below. Requests may be subject to applicable legal and operational requirements.

11 Third-Party Websites & Services

Our website may contain links, integrations or references to third-party websites and services. XEN10 Property is not responsible for the privacy practices, content or security practices of independent third parties.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

12 Children's Privacy

Our services are intended for general users and are not specifically directed toward children. We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

13 Policy Updates

XEN10 Property may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

14 Privacy FAQs